LexCase Privacy Policy

1. Information We Collect

We may collect personal information such as your name, email address, phone number, matter type, county or court location, intake answers, family-law concerns, documents, screenshots, messages, scheduling details, payment status, and other information you voluntarily submit.

2. How We Use Information

We use information to provide requested resources, intake support, document organization, case preparation workflows, consultation scheduling, client communications, administrative support, payment coordination, service improvement, and fraud or security protection.

3. Educational and Legal-Support Boundaries

LexCase may provide educational information, organizational support, document-preparation support, and attorney-guided services when separately engaged. Website use, resource downloads, and intake submissions do not create an attorney-client relationship unless a separate written engagement agreement is signed.

4. Service Providers

We may use third-party providers for hosting, analytics, communications, scheduling, document storage, payment processing, customer support, and related business operations. These providers may process information only as needed to support our services.

5. No Sale of Personal Information

We do not sell personal information. We may disclose information when you request services, when needed to operate the platform, with legal or professional support providers, or when required by law.

6. Cookies and Analytics

Our website may use cookies, pixels, analytics, and similar technologies to understand site activity, measure advertising performance, improve user experience, and support marketing. You can adjust browser settings to limit certain tracking technologies.

7. Data Retention

We retain information for as long as reasonably needed to provide services, maintain records, comply with legal obligations, resolve disputes, and support legitimate business purposes.

8. Security

We use reasonable safeguards designed to protect information. However, no transmission or storage system is completely secure, and we cannot guarantee absolute security.

9. Your Choices

You may contact us to request access, correction, deletion, or limitation of certain personal information, subject to legal, operational, and recordkeeping requirements.

10. Contact Us

For privacy questions, contact LexCase at info@pinnaclelaw.group or call 470-768-1817.